Service 01 — IT Services & MSP
Your systems managed. Your team, focused.
Remote and onsite support, disaster recovery and backup, VoIP communications, network design and cloud hosting — one partner covering every layer of your IT operations.
CAP
Service capabilities
Eight disciplinesSupport
Problems solved fast — before they cost you downtime or customers.
- Instant remote support — same-session resolution
- Onsite call-out across the Free State
- Scheduled technician visits
- Formal Service Level Agreements (SLA)
Disaster Recovery & Storage
Your data survives ransomware, floods, fires and human error.
- Automated cloud backup — 1 100+ accounts backed up daily
- 1 300+ TB owned cloud capacity on-site
- File sharing and collaborative storage
- Recovery-tested, not just stored
Remote Desktops
Your staff work from anywhere, on any device, as if they were in the office.
- Virtual desktop infrastructure (VDI)
- Secure remote access
- Help desk portal at help.scibit.com
VoIP & Communications
Call anywhere in the world at a flat rate — no per-country surprises.
- Free global inter-extension calls
- Local, national and 1 500+ international destinations
- Flat rate: 60c/min wherever you call
- Onsite or offsite managed PBX
- SMS services
Networks
Reliable, secure infrastructure that scales with your business.
- Network design and engineering
- Server cabinet installations
- Firewall and router management
- Domain registration and DNS
Hosting & Email
Your website and email, always on — with spam and malware filtered out.
- Website hosting
- Business email with anti-spam and anti-malware
- SEO optimisation
Marketing & Digital
Stay visible online — without managing it yourself.
- Social media content management
- Digital signage
- SEO services
Internet
Connectivity that keeps up with your operation.
- Internet provisioning and management
- Failover and redundancy planning